The retailer also answers questions on social media. Your question also may be answered in the site’s help index, which covers shipping and tracking, order help, wedding registries, account help and home services. Wayfair’s customer service line and shopping assistance hours: If you’re looking for something else, you’ll be pointed to Wayfair’s 24-hour chat service or options to call or text with a representative.
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If you’re looking for order help, you’ll have to sign in and select the item in question.Īccounts and payment help can directly address email subscriptions, password and email changes, and Wayfair credit cards. You'll be prompted with options for help with an existing order, accounts and payments, or shopping assistance. You can contact Wayfair customer service by either using this link or scrolling to the bottom of the site, where you’ll find a purple “Quick Service” button on the right. Whatever your woe, here are a few easy steps to contact Wayfair’s customer service line.
The online retailer is headquartered just outside of Boston, Massachusetts and has an outlet location in Florence, Kentucky. One of the world’s largest home retailers, Wayfair got its name in 2011, but the niche stores it encompasses date to 2002.
Did your furniture arrive differently than advertised in the photo? Did something go amiss with your Way Day order? Maybe you decided you don't cook enough to need that 10-piece stainless steel cookware set.
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